A cell phone is one of the most personal things that you carry with you. There is a large amount of data like pictures, important bills, bank details, contacts, etc. which may be very important to you and could be compromised at any time. However, we cannot ignore the fact that the most intelligent and sleek designed mobile phones are highly vulnerable to damages. So it is very frequent that people have to visit a cell phone repair shop to get their phone repaired. But have you had ever thought of the criteria for deciding the repair service that you want you to hire? Here is a list of few questions that you should necessarily ask the repair shop for getting best out of the repair job.
Do you have any charges for inspection?
The first question that you must ask a repair company is whether they charge money just for inspecting your phone for the fault? Yes, the major faults like screen damages, issues with buttons or software crashes can be easily found but there are some intricate damages like IC shorting that needs to be checked for finding the fault.
Privacy and protection of my phone?
It is necessary that you must be informed about the privacy and protection of your phone when you are approaching for a repair job. You never want your personal information and private data to get with a wrong repair service.
Any warranty on repairs and replaced parts?
Once you are ensured with the privacy protection policy, you must immediately ask for the warranty that the company is providing on the repairs and the parts, if replaced. Only go for a repair job that offers you a certain period warranty on repairs and one year or 6-month warranty on replaced parts.
From where you get parts for replacement?
Okay, we are done with privacy and warranty but what about the quality of repair and the authenticity of parts? Therefore, it is very important that you should ask the repair shop about the place from where they get the replacement parts. If they are taking it from the cell phone making company itself or some third-party dealer. You can also ask for the genuineness of the parts and the reliability of the parts dealer.
Do you take responsibility for damages when I drop my phone at your place?
Think of a situation, you have submitted your phone for repair and you got a call for some additional damages to the phone that you have to pay. Yes, it can sound heavy to the heart and to your pocket as well. Therefore, make sure you are informed about all the policies of repair service provider to know about any damages that are made to your phone after you leave the repair place.
If you get the right answers for all the above questions, you can get assured that you have chosen a reliable and trustworthy cell phone repair partner.